Inn-Flow Reaches New Heights with Level III Global Customer Support Certification

RALEIGH, N.C. - Dec. 18, 2024 - PRLog -- Inn-Flow Reaches New Heights with Level III Global Customer Support Certification
Hotel Tech Report Honors Inn-Flow's Exceptional, Real-Time Support and Strategic Client Empowerment

Cary, NC – December 17, 2024 – Inn-Flow (http://www.inn-flow.com/), a leading hotel operations software provider, today announced it has achieved Hotel Tech Report's Level III Global Customer Support Certification (GCSC) (https://hoteltechreport.com/news/innflow-customer-support-certification), marking a significant advancement from its Level II certification earned last year (https://www.inn-flow.com/inn-flow-hotel-software-support-certification/). This prestigious recognition underscores Inn-Flow's unwavering commitment to delivering unparalleled, proactive, and outcomes-driven customer support for hoteliers worldwide.

A Commitment to Real-Time, Transparent Support
A key factor in achieving the Level III GCSC is Inn-Flow's focus on immediate, real-time support—an approach that differentiates the company in a sector where delayed or impersonal communication can undermine client trust. From integrated in-app chat to advanced ticket management, Inn-Flow's team ensures hoteliers have instant access to the information and expertise they need to solve challenges and optimize operations.

"Inn-Flow's support team has placed heavy emphasis on being accessible to their customers at the point of need," said Adam Hollander, Co-Founder of Hotel Tech Report. "While many firms claim to offer live chat support, Inn-Flow stands out by managing it in real time. This direct line of communication eliminates bottlenecks, accelerates troubleshooting, and leads to more successful outcomes for clients."

Empowering Hoteliers Through Data, Coaching, and Best Practices
Beyond swift problem resolution, Inn-Flow's holistic approach to customer success involves consistent coaching, regular product update briefings, and intuitive self-help resources. The company offers an extensive knowledge base, video tutorials, in-app guided tours, and tooltips that help clients become more confident, informed users of the platform. Additionally, quarterly success check-ins ensure that clients are not just maintaining performance levels but continually improving their operational and financial outcomes.

Demonstrated Results and Outstanding Client Satisfaction
One of the most compelling aspects of achieving Level III certification is the validation from Inn-Flow's own clients. As part of the certification process, Hotel Tech Report verifies user reviews and satisfaction scores. With more than 190+ verified client reviews and a 4.8+ average support rating, Inn-Flow stands as a leader in customer-centric innovation. This genuine, positive feedback reaffirms that the company's methodology is resonating with real operators in the field.