Advice for all broadband customers seeking support and advice - Broadband Genie

Aug. 7, 2008 - PRLog -- This week BT set up their new IT support line in order to offer a new service to customers who feel less than technically able when it comes to their home technology.

As well as being useful for troubleshooting common broadband and computer issues, BT are claiming that customers can call them to discuss any technology problems they are having – whether that be with their mobile phone or their digital camera.

The new tech support line will be available between 8am and 11pm 365 days a year for £8.99 a month for all BT customers, with the new promotion suggesting that people should ‘clean up their home technology’.

This is great news if you’re a BT customer and feel you would get your money’s worth from an extra monthly expenditure. But what should you do if you’re a customer of another provider, or simply think you can’t afford to sign up to another Direct Debit?

Broadband Genie (www.broadbandgenie.co.uk) is a great place to start if you’re having issues with your set-up or want some general advice on choosing the right provider or getting connected to a fast and reliable internet connection.

Ciaron Dunne from Broadband Genie, explains:
“As well as providing visitors to the site with concise and informative comparisons on UK broadband providers Broadband Genie has some real gems when it comes to free advice and guidance.

“For general set-up advice and information you can visit our Broadband Buyer’s Guide. This is full of essential bits of information like how to set up your broadband connection. Alternatively, our Broadband Advice Forum, found through our Broadband Genie Blog gives you the chance to post troubling questions and seek advice for free!”

To post your questions and get advice on any aspect of choosing a broadband provider visit www.broadbandgenie.co.uk/blog/broadband-advice

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Broadband Genie allows users to compare mobile broadband online, and is part of Genie Group.

Genie Group Ltd is a leading independent provider of internet comparison shopping services in the UK, and was set up in 2004 by Philip Wilkinson (co-founder of Kelkoo UK). Genie Group's unique selling point is 'the Genie', which makes personal recommendations to internet shoppers based on ground-breaking, intelligent technology. This gives Genie Group the ability to provide an enjoyable and satisfying internet shopping experience, and deliver an unmatched quality of sales leads to our affiliate merchants. Genie Group launched its flagship broadband comparison service Broadband Genie in January 2005.

More information can be found at http://www.broadbandgenie.co.uk . Please direct all media enquiries to Ciaron Dunne. Interviews with Philip Wilkinson can be arranged on request.