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Bruel & Kjaer UK service centre launch online tracking tool
By: Bruel & Kjaer UK
 
July 9, 2009 - PRLog -- Global sound and vibration equipment leader, Bruel and Kjaer UK has launched an interactive tracking tool, so customers can instantly check the progress of their instruments whilst in for service or repair.

Run via Bruel and Kjaer UK’s website (www.bksv.co.uk) this new facility offers free collection of products for calibration - from anywhere in the UK - and provides a tracking number which can be used to make a direct check on the status, whereabouts and return date of equipment throughout its service.

The tracking tool joins a host of standard service benefits on offer to customers including: Pre Calibration Inspection tests to ensure items are fit for calibration, free minor repairs during calibration and access to loan instruments.

Bruel and Kjaer operates a flexible service range, allowing customers to make individual purchases or combine a variety of requests into a single service agreement.

“Developed to simplify service procedures and give customers more control over their equipment, the tracking tool is a typical example of Bruel and Kjaer UK’s expert service range, which has continually developed over the 25 years the company has been in the calibration business,” said Business Development Manager, Jong-Bo Kim. “It’s these practical, customer-focused qualities which set us apart from other service suppliers.”

Bruel & Kjaer UK’s Calibration Laboratory offers UKAS accredited calibration conforming to the demands of a wide range of customers. Accreditation is approval given by an official authority to a calibration laboratory. To obtain this approval, the calibration laboratory is subject to an in-depth assessment with respect to both formal Quality Management controls and technical competency.
The assessment is carried out in accordance with internationally accepted standards, for example the ISO 17025 standard. The international acceptance is obtained through multinational mutual agreements.

For more information on Bruel and Kjaer’s UK Service Centre, please visit: Bruel & Kjaer UK Service Centre or telephone: (+44) 01438 739 100.

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About Brüel & Kjær
Brüel & Kjær is a world-leading manufacturer and supplier of sound and vibration solutions for use in a wide range of applications including: environmental noise measurements, building acoustics, vibration measurements and quality control for use in the automotive, aerospace and consumer industries, as well as by local authorities.
We design and manufacturer sound level meters, microphones and accelerometers, conditioning amplifiers, calibrators, noise and vibration analysers and software. To see our full range and for more information, please visit www.bksv.co.uk or contact our sales team: telephone +44 (0) 1438 739 000 or email: ukinfo@bksv.com

Brüel & Kjær also runs a variety of training courses throughout the year, from basic introductions on noise and it’s effects to more specialised classes teaching customers how to get the most out of their equipment. To see our full training course calendar, visit:  http://www.bksv.co.uk/Courses/Training%20Courses.aspx

Free, online training courses - conducted by our expert engineers - run throughout the year too. For registration details and the latest planned web training sessions, visit: http://www.bksv.co.uk/Courses/Web%20Courses.aspx

Bruel & Kjaer UK has its own Service Centre which is UKAS accredited to the international standard ISO/IEC 17025, ensuring traceable or accredited calibration for equipment. To book a service or for more information, please contact our service department on +44 (0) 1438 739 100 or visit: http://www.bksv.co.uk/ServiceCalibration/CalibrationServi...

Brüel & Kjær has 1150 employees, with sales offices in 55 countries. Brüel & Kjær is a subsidiary of UK-based Spectris plc (www.spectris.com) which has annual sales of £787m and employs around 6,000 people worldwide in its 13 business units.

For additional information please contact:
Heather Wilkins
Marketing Coordinator
Bruel & Kjaer UK Ltd
Telephone: 01438 739 000
Web: www.bksv.co.uk
Email: heather.wilkins@bksv.com

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World-leading manufacturer and supplier: sound and vibration solutions for environmental noise measurements, building acoustics, vibration measurements and quality control for use in the automotive, aerospace, consumer industries, local authorities
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Source:Bruel & Kjaer UK
Email:***@bksv.com Email Verified
Zip:SG1 2ND
Industry:Business, Engineering, Services
Location:Stevenage - Hertfordshire - England
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