Online Retailer Offers New Customer Service Seal of Approval

July 28, 2009 - PRLog -- Online retailer LiquidWholeFood.com wants to recognize any businesses who are a cut above in their customer service.  They are now offering a certification seal for those who apply for and pass the "Customer First!" certification test.

"We've been in business for years and realized from feedback that what sets us apart from our competitors is our exceptional customer service," Carolyn Schlicher said.  Schlicher is the owner of the website business along with her husband, Darryl.  "I can think of two or three times a customer told us they had visited other sites but ended up ordering from us simply because we answered our phone and the other sites didn't. We are glad this has translated into sales, but makes us even happier that the products we represent can be reflected in a better light."

LiquidWholeFood.com sells liquid whole food nutritional supplements produced by Life Force International.  Life Force's signature product is Body Balance, a nutrient-dense liquid whole food supplement.  Additionally, Life Force has over 25 years experience providing other natural liquid supplementation and liquid homeopathy tinctures for mood and wellness.  The Schlichers have been selling Life Force International products via LiquidWholeFood.com since 2006.  They also sell through  http://www.wholefoodliquidsupplement.com

"This isn't some fake certification that everyone who breathes can qualify for. We purposely made the application cover basic customer service principles and more advanced practices.  Further, the applicant must score a 91% or higher on the test to become certified.  Once certified, they will be able to display the Customer First! seal on their site with a clickthrough for customers to verify they are certified."  Schlicher showed her passion in this area by continuing.  "I was doing some research about general business practices and realized that from the beginning we have served our customers with a customers first, us second policy.  I thought that other businesses who share that same conviction deserved recognition."

"I'm hoping that when visitors to any website see the "Customer First" certification, they will immediately know they've found the right place to buy what they're looking for, and I'm hoping that businesses who want people to know their site support is exceptional will apply."  

The certification is open to any business type.  The "Customer First!" certification application can be accessed by clicking on the "Customer First!" logo located on the navigation bar at http://www.LiquidWholeFood.com .

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LiquidWholeFood.com is a value-added retailer of liquid whole food nutritional supplements and homeopathy helps. We feature the complete Life Force International product line and further kits for excellence in healthy nutrition. Also offered is third-party certification for excellent customer service practices. The application for this program can be found at http://www.liquidwholefood.com/customer_first_introductio...