DiscountCall Makes it Easier for Customers to Reach the Atlanta Ballet by Connecting Locations

Nov. 11, 2009 - PRLog -- ATLANTA-  DiscountCall.com, Inc, a national telecommunications company, recently became the telecommunications provider for Atlanta Ballet, supplying the world-renowned dance organization with Samsung phone systems at its main location and at a satellite location in Marietta, Ga., along with ongoing telecommunications support. The solution includes the use of VoIP and traditional telephony to connect the Atlanta Ballet’s three locations to each other and customers.

Now in its 80th year, the Atlanta Ballet has grown from one location to three sites, with the administrative and box offices and the Centre for Dance Education located in Midtown Atlanta and satellite offices/schools in North Atlanta and Marietta, GA. Initially, these locations were not connected. When a customer called one of the offices in error, employees would give them the correct number and instruct them to hang up and call the appropriate number. DiscountCall installed Samsung phone systems at the Atlanta Ballet’s main location and at a satellite location in Marietta, Ga. They also installed IP phones at all three sites. The solution allows employees at any site to transfer calls as if they were in the same building. Now customers can call any Atlanta Ballet location to purchase tickets to an upcoming show because all locations can transfer calls to the box office at their Midtown Atlanta site.

“This makes it easier for customers to be buy tickets and subscriptions. It’s one less step in the buying process,” said David Tatu, director of operations, Atlanta Ballet. “DiscountCall is great because they don’t simply try to get the biggest sale. They give you choices. They show you what you really need and I can appreciate that.”

“It’s a true honor to work with one of the world’s most dynamic arts organizations” said Randy Berlin, president of DiscountCall. “The Atlanta Ballet will soon be in their new location and we will do everything we can to make that transition a smooth one.”


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About DiscountCall.com, Inc.
DiscountCall offers phone systems, structured cabling, VoIP and voice and data T-1 service. We provide a distinct advantage for businesses of all sizes by offering many national carrier networks, expert analysis of our clients’ telecommunications needs, and superior customer service. DiscountCall has the coverage and service to meet your needs whether you’re a single location or a multi-site company with thousands of branch offices and telecommuters scattered throughout the nation. For more information about DiscountCall, contact us at 404.844.6800, or visit our web site at www.discountcall.com.

About Atlanta Ballet  
Founded  in  1929,  Atlanta  Ballet  is  the  longest  continuously  operating  ballet company  in  the  United  States.  Atlanta  Ballet’s  eclectic  repertoire  spans  ballet history,  highlighted  by  beloved  classics  and  inventive  originals.  Among  Atlanta Ballet’s  proud  and  unique  79‐year  history  are  its  three  Artistic  Directors,  Miss
Dorothy  Alexander,  whose  vision  brought  dance  to  the  South;  Robert  Barnett, who  turned  Atlanta  Ballet  into  a  professional  company;  and  currently,  and  for the  past  14  years  John  McFall.  Under  McFall’s  leadership  Atlanta  Ballet continues  its  commitment  to  share  and  educate  audiences  on  the  empowering
joy of  dance.  Atlanta  Ballet  opened  the  Centre  for  Dance  Education  in  1996 and  is  dedicated  to  nurturing  young  dancers  while  providing  an  outlet  for  adults  to  express  their  creativity.  With  diverse  class  offerings  and  student population,  the  Centre  serves  over  150,000  people  in  metro  Atlanta  each  year. Atlanta  Balletʹs  roots  remain  firmly  grounded  in  the  Atlanta  community  and continue  to  play  a  vital  role  in  the  city’s  cultural  growth  and  revitalization.

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DiscountCall offers phone systems, structured cabling, VoIP and voice and data T-1 service. DiscountCall has the coverage and service to meet your needs whether you’re a single location or a multi-site company with thousands of branch offices.