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Follow on Google News | Revealed: Northern Ireland is unhappiest Broadband region in the UKPeople in Northern Ireland are the UK’s least satisfied broadband users, according to new data revealed by Top 10 Broadband, the UK’s most popular broadband comparison site.
By: Top 10 Broadband People in Northern Ireland are the UK’s least satisfied broadband users, according to new data revealed by Top 10 Broadband (http://www.top10- Top 10 Broadband’s study, based on over 180,000 unique satisfaction ratings on its website, found that nearly one in five people (18%) in Northern Ireland think their broadband service is “bad” or “terrible” In comparison, North West England was the happiest region, with 60% of people there describing their broadband service as “good” or “great.” The area with the lowest level of dissatisfaction was East Anglia, where only 12% of people complained their broadband was not up to scratch. Nationally the average figure for broadband satisfaction was 57%, with 14% saying they were dissatisfied. Alex Buttle from Top 10 Broadband said: “People are increasingly relying on their broadband connection in the same way they rely on other utilities like gas or water – not surprisingly, they just expect it to work properly every time. “The fact that people’s broadband speed and reliability varies so much from place to place is simply unfair for consumers trapped in a badly serviced region. “And while it’s good that more than half of people seem to be happy with their broadband service, the satisfaction levels really should be a lot higher for such an essential service. It’s little wonder record numbers of people are using Top 10 Broadband’s StreetStats™ Full results: Region North West 60 North East 58 West Midlands London South East 57 Yorkshire & Humberside Scotland Wales 56 South West 56 East Anglia East Midlands Northern Ireland -ends- Notes to Editors: Top 10 Broadband (http://www.top10- Last year the team launched their new StreetStats™ The award-winning website also offers a range of comparison tools and customer reviews, allowing users to make quick and easy broadband buying decisions. Contact: Alex Buttle Top 10 Broadband alex@top10.co.uk 020 3170 8041 Pete Marcus Citigate Dewe Rogerson Peter.marcus@ 020 7282 2815 # # # Operated by Formula, a Central London-based web company, Top 10 Broadband has over 350,000 visitors a month. The team also publishes broadband news stories on a daily basis. End
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