Microsoft CRM On-line and Outlook Integration

Nov. 26, 2010 - PRLog -- Microsoft Dynamics CRM Online combines your everyday Microsoft Office applications with Microsoft crm online can be integrated with your own copy of Microsoft Outlook so emails can be tracked for customers and prospects. Microsoft has brought CRM software into a new era with Microsoft Dynamics CRM online. It is a flexible CRM solution that works the way a company works, adapting to each business culture with its unique way of responding to customers.

Microsoft Dynamics CRM Online for Microsoft Office Outlook is an add-in for Microsoft Dynamics CRM hosted version that is installed on a desktop or laptop computer. Microsoft Dynamics CRM Online for Outlook brings Microsoft Dynamics CRM Online into the every day Outlook experience by displaying the Microsoft Dynamics CRM Online areas as subfolders in the Outlook mail folders. With a few exceptions, all of the same functionality is available, including setup and configuration features.

Microsoft Dynamics CRM online integration with Microsoft Outlook, the staple email software for the majority of organisations and the most used application in the Office suite allows for improved integration and adoption by users who are already familiar with the layout of Outlook. Furthermore the integration with Outlook means users spend less time switching between programmes, improving productivity in the workplace.

Some further benefits of Microsoft CRM On-line http://www.pythagoras.co.uk/microsoft_dynamics_crm_online... and Microsoft Outlook Integration:

Send messages to anyone within the CRM with the option to track conversations within.
CRM. This ability to track conversations and create subsequent workflows greatly improves customer service and efficiency.

Enhanced mail merge and enhanced personalised email marketing capabilities thanks to the seamless integration between your Microsoft CRM hosted version and Outlook.

Internal staff adoption rates are higher as staff can use the CRM system from within the familiar Outlook interface.

Pythagoras is offering a free 30 day trial of Microsoft CRM online when it is launched in Jan 2011. To request a trial email us at info@pythagoras.co.uk or go to our website http://www.pythagoras.co.uk

# # #

Pythagoras is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses across a broad range of industries including Microsoft Dynamics CRM, Sage 200 and Sage CRM. Pythagoras is a key launch partner of Microsoft CRM on-line in the UK http://www.pythagoras.co.uk/microsoft_dynamics_crm_online.aspx