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Follow on Google News | Productise Service Engagements with eTask-iteTask Technologies and SPI host Webinar demonstrating how to increase efficiency, improve billable utilisation and reduce project overruns by as much as 20%
By: etask eTask Technologies and SPI host Webinar demonstrating how to increase efficiency, improve billable utilisation and reduce project overruns by as much as 20% Farnborough, UK: 14th February, 2011 - eTask Technologies, the developers of Professional Services Automation (PSA) solution eTask-it, today announced a complimentary webinar on the core benefits of service productisation. The webinar, which takes place on Thursday 3rd March at 10am Pacific Standard Time (18.00 GMT), will provide an in-depth briefing with leading workforce productivity research and consulting organisation, Service Performance Insight (SPI). During the webinar, industry experts Jeanne Urich and David Hofferberth from SPI will explore the benefits of productised services and share advice on how organisations can begin to develop their own ‘productised services’ strategy to capitalise on this industry trend. In this informative session, there will be the opportunity to learn more about: the four key attributes of a productised service offering and the unique eTask-it ‘Blueprint’ eTask understands the need for clients to have a greater knowledge of the work performed and to receive demonstrable value from Professional Services Organisations (PSOs). According to SPI Research’s most recent professional services benchmark survey, fixed-time, fixed-fee and shared-risk engagements represent about half of all work performed by PSOs. As these types of engagement proliferate it becomes increasingly important for PSOs to structure their services with increased precision using clear deliverables with pre-defined scope, methods, skills, time and cost. The eTask-it Software-as- German Arciniegas, VP for eTask North America: commented: “The core strength of eTask-it is its powerful capability to translate your service delivery into rich ‘blueprints’ The webinar will explain the benefits of “productising” For more information and to register for the Webinar please visit: https://www2.gotomeeting.com/ About SPI Research SPI Research’s two principals, Jeanne Urich and Dave Hofferberth have brought together over sixty-five years of combined experience in workforce productivity, from both a consulting and analyst perspective. They bring a unique market competence that enables them to help clients clearly understand market dynamics and quickly focus on steps to improve performance. www.spiresearch.com About eTask eTask Technologies Ltd was founded in January 2007 to develop eTask-it-- the ideal Professional Services Automation (PSA) integrated solution for the definition, delivery and improvement of services including key project management functionality. It includes a unique framework to translate your service delivery into rich ‘blueprints’ www.eTask.it eTask UK IQ Farnborough Business Park The Hub, Regus Floor 1, Fowler Avenue, Farnborough GU14 7JF +44 1252 302354 Media Contact For further information, please contact pr@etask.it # # # Founded in 1991, NSPR is a respected, creative and strategic PR agency, with a reputation for delivering results and retaining long term clients in the IT, telecommunications and new media sectors. End
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