New Tool Helps Retailers Reduce Shoplifting and Theft Through Effective Education and Traini

Sept. 12, 2011 - PRLog -- Retail Training Services (RTS), a retail consulting firm located in the DC Metro Area has announced the launch and immediate availability of a new web-based retail e-learning training course directed at helping store owners, store managers, and sales representatives with preventing, deterring, and successfully prosecuting shoplifters and others who would perpetrate fraud against their businesses. The new training course, “Preventing External Theft and Shoplifting” is available for immediate delivery through the Retail Training Services web store.   The Company is also making customized and licensed versions of this courseware available to retailers and distributors for use on their private learning networks.

The e-learning course details the key activities retailers can implement to prevent external theft including shoplifting, credit card fraud, refund fraud, bad checks, counterfeiting, and more.  It also reviews the common behavioral traits that shoplifters and others who try to steal from retail stores often exhibit so that retail sales representatives can recognize when their retail location may be under attack.  The training video uses real-life scenarios and demonstrates the practical techniques that retailers can use to improve their bottom line through the use of video segments, narration, and interactive learning activities.  

“For the average retailer, external theft can add up to 1.5% or more of a store’s revenue.  In many cases that is the difference between making a profit or not.” said David Goodwin, CEO of Retail Training Services. “Additionally those costs are passed on to the consumer in the form of higher prices.  We are happy that RTS can bring its decades of real world experience to bear in order to help retailers battle the growing problem of external theft.”

“According to the National Retail Security Survey, the average shoplifter steals $549 worth of merchandise per incident.  Additionally, there are over 600,000 shoplifting incidents in North America each and every day.  Therefore, if a retailer is able to prevent even one incident due to this training, it will pay for itself more than ten times over.” said Goodwin.

With practical training content that is based on decades of experience owning and operating hundreds of retail locations, RTS’ retail e-learning and training courses are designed to be delivered in small increments at the store level.  This allows retailers to maximize their team member’s productivity by keeping them in the stores.  Training videos are delivered via the Internet and are available on a 24x7 basis.  This means that the retailer can take advantage of professionally developed and delivered training when it is convenient for them.  Retail e-learning also is highly cost effective because there is no need to hire a professional trainer, rent a classroom, and leave the store.

Training For Retailers…By Retailers
The Retail Training Services team has over 100 years of experience directing the operations of hundreds of retail locations. Therefore, RTS is uniquely positioned to help retailers and distributors improve their sales and profits by positively impacting the product knowledge, sales and management skills of retail field managers, store managers, and sales representatives.  The company develops and delivers custom and licensed retail training content through e-learning and instructor-led programs.  

Training Course Availability
Information about Retail Training Services including a free demonstration course, are available at www.retailertrainingservices.com.  Inquiries with regard to licensing Retail Training Services content or with regard to having Retail Training Services administer a private-labeled learning management system on your behalf should be directed to info@retailertrainingservices.com.  

About Retail Training Services
Founded in 2010 by a team of retailing veterans, Retail Training Services is dedicated to providing impactful and cost effective training and retail operations management consulting to independent retailers, specialty retail chains, and distributors.  The company offers a wide range of courseware that is focused on improving the skills and competencies of sales representatives, store managers, field managers, franchisors, and store owners.

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Training For Retailers....By Retailers. At Retail Training Services we have over 100 years combined experience in the independent, regional, and nationl retail space. Now yo can take advantage of that experience and apply it to your business!