Cremation Urn Business: Helping Families in Time of Need

Jan. 23, 2012 - PRLog -- At Urns Northwest, the joy found in a good day’s work is centered on helping clients find what they are looking for while saving them time, money, and stress. The retail cremation urn website’s customer service team is ready to answer phone calls and emails with any questions a customer may have about the company’s products, shipping arrangements, and personalization options.

The most common inquiries are about how quickly a particular urn can be built and shipped. Most families are in the process of organizing a memorial or funeral service, and need an urn in hand before the service date. With families searching online for either a unique or an affordable urn to be delivered by the desired date, the customer service team at Urns Northwest fields these calls and arranges the appropriate shipping method to suit the customer’s time frame while maintaining the lowest shipping costs possible.

Another common question pertains to how the cremains (cremated remains) are to be placed in the urn. Most wood cremation urns have a bottom-opening panel held in place by several screws, while some ceramic or metal vase urns have a top-threaded lid. The family of the deceased wants to be sure of using the urn and transferring the remains correctly, and the urn website’s customer service team readily fields these inquiries and will instruct the family on methods of transferring the remains and options for securing the cremation container.

From a recent customer review:

I found this product to be exactly what I expected it to be...What I didn't expect is the extra care and concern that was put into the process of ordering and delivering of what I can only say is the last momento I will have of a person I hold dearest in my heart....The personal care and extra steps taken with the engraving and personal care with delivery, all at a price of almost half that of the memorial home's....I can only say thank you...you helped me in ways I did know someone could...

In addition, Urns Northwest’s website features an extensive FAQ section as well as numerous articles, videos, and blog posts answering common questions about the cremation process, using and storing an urn, details about particular urns, and notices of urn sales.

Business: Urns Northwest

Website: http://www.UrnsNW.com

Phone: 877-900-5309

Customer Service Hours: Monday through Friday, 8:00 am to 5 pm, phone calls answered or quickly returned. Email inquiries answered within 24 hours.

Description: Retail cremation urn website featuring a wide selection of over 400 funeral urns and keepsakes, many with personalization options. Specializing in wood cremation urns, with over 200 designs to choose from.

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Urns Northwest has been providing high quality cremation urns to the public since 2000. The online cremation urn retailer specializes in outstanding personal customer service via phone and email and custom engraving on nearly all wood urns offered on their website.