1-800-PACK-RAT Announces New Self-Service Management Tool For Customers

BETHESDA, Md. - March 26, 2013 - PRLog -- 1-800-PACK-RAT, a leading portable storage container and moving company, is pleased to announce a new service offered to 1-800-PACK-RAT customers. My PACK-RAT is a new self-service management tool that will allow you to manage your account online. It enables you to make changes to your account such as updating contact information, billing information, and scheduling delivery or pickup of your unit without having to call in and speak to an agent.  After receiving your quote or order number, simply register and activate your My PACK-RAT account to access self-service categories such as, online payment, schedule transportation or changes to account.

My PACK-RAT will enable customers to have control over their accounts at their fingertips. Making payments and scheduling transportation has never been easier.  

"1-800-PACK-RAT's focus on customer satisfaction and value is unparalleled," said VP of Marketing Josh Greene. "MyPackRAT is just another way of ensuring our customers the best tools for a successful move."

The 1-800-PACK-RAT Guarantee: PACK-RAT cares about its customers’ belongings and is so confident in their storage containers and services that they offer a 100% Customer Satisfaction Guarantee.  That means if the customer is not completely satisfied with their experience 1-800-PACK-RAT will do whatever it takes to make them satisfied – guaranteed.

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ABOUT 1-800-PACK-RAT: 1-800-PACK-RAT offers industry-leading portable storage and moving solutions. PACK-RAT portable storage units are secure, all-steel and weather-proof. Our state-of-the-art transportation system keeps the PACK-RAT unit level at all times. Our warehouses are 100% secure and climate-controlled. We schedule delivery at your convenience! 1-800-PACK-RAT is the easiest way to move and store your stuff! Bookings can be made through http://www.1800PACKRAT.com or 800-722-5728.