Heiser Toyota Fall Employee Spotlight.

MILWAUKEE - Oct. 1, 2013 - PRLog -- This month we recognize our Heiser Toyota Manager, Joe Vicari.  He is known for his dedication and extensive knowledge in the service department. Customers always feel comfortable with Joe and know they are in the good hands of an experienced professional.

In a recent dealerrater.com review, it was noted:

I walked into the dealership and was immediately greeted with a smile and taken care of by Service Manager Joe Vicari. All employees went above and beyond any expectation I had. I was taken care of by the best. My whole experience at the dealership really made me feel important. Everyone, including the cashier, was so friendly! I definitely would recommend this dealership and I will come back.

Joe joined the Heiser family 40 years ago. He has held just about every role in our service department as well as a few in sales.  Thus, he understands the challenges and rewards of the various jobs at Heiser and works hard to make sure processes run smoothly.  From the moment a customer purchases a vehicle to the day they follow-up with maintenance service, Joe is there to answer questions and make recommendations.

One aspect of the job Joe enjoys is solving problems.  He can help turn a tough situation into a positive one. Vehicle repairs cause stress, yet every customer should understand Heiser’s commitment to getting things fixed right the first time and quickly.  Joe makes sure customers are treated with respect. As a result, his staff receives high marks in reviews.

Outside of the dealership, Joe is an avid outdoorsman. He also enjoys spending as much time with his family as he can.  You’ll find him working outside in the yard or prepping his boat to keep it in top condition.

We invite you to email Joe with your comments or questions:  jvicari@heiser.com.