Inktel Welcomes New Business Ventures in 2014

MIAMI LAKES, Fla. - March 24, 2014 - PRLog -- 2014 has brought expansion to Inktel Contact Center Solutions, further broadening its clientele within the restaurant and consumer packaged goods (CPG) marketplaces.

Inktel began the year with a strong start by partnering with several leading brands within the consumer packaged goods industry. Inktel will handle consumer affairs across various channels for one the world’s most recognized brands within the consumer and professional product category. Further establishing its expertise in delivering solutions for major companies in the CPG marketplace, Inktel will also manage consumer affairs and resolution fulfillment for an international manufacturer of iconic brands in the shelf-stable and frozen food categories.

“We have had a fantastic start to 2014,” said President and Chief Operating Officer Summer Dennis. “I am so excited about the new partnerships we have forged and look forward to continuing to grow with both our new and existing partners.”

Continuing to transform restaurant customer service, Inktel will generate new business and centralized catering operations for a US-based chain of “green” restaurants that has changed the industry by significantly minimizing its impact on the environment. In addition, one of the industry’s largest multi-unit sandwich chains will add outbound catering acquisition to its success model and has turned to Inktel for campaign development, training, and implementation.

“We are thrilled to represent these iconic brands,” said Vice President of Client Services Chris Chinni. “These organizations have entrusted Inktel to assist its customers and to uphold its brands’ high standards, as well as to maintain its valued and iconic corporate cultures. We are grateful for the opportunity and will continue our hard work to ensure that our solutions deliver significant value.”

About Inktel Contact Center Solutions

Inktel Contact Center Solutions LLC  is a leading business process outsourcer specializing in contact center services. As one of the top outsourcers in the United States, Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and other leading organizations. The rapidly growing organization has received multiple awards and recognition including a "Best & Brightest Company to Work For" in the nation (National Association of Business Resources), the "Best Place to Work" in South Florida for three years in a row (South Florida Business Journal) and one of Crain's Business Magazine's "Best Places to Work" in Chicago! Inktel has operations nationally, including offices in Miami, Chicago, Dallas, New York City and Ft. Lauderdale, among other cities. Company news and background information are available at http://www.inktel.com or call 1-888-4-INKTEL.