Gold Call Center Certification Awarded By ATSI Awards

SOUDERTON, Pa. - Nov. 21, 2014 - PRLog -- As an active member of the PINetwork and the first to be certified in Pennsylvania for the Pinnacle platform, Towne Answering Service was recently awarded the Gold 24/7 Call Center Certification Award by the Association of Teleservices International (ATSI). This is the third time Towne has received this prestigious award and has been continuously Site Certified since 2005.

Towne Answering Service earned the award by meeting or exceeding high standards in life safety, operations, personnel hiring, business practices, operations, including emergency and normal procedures, training and continuing evaluations completed by a peer review program that focused on a 99.99% annual run time. www.TowneAnswering.com

Professional TeleData is based in Manchester, NH and has offered innovations in the customer call center industry for over 20 years. www.ProTeleData.com
Dedicated to networking, education, and the development of best practices among its members, the PINetwork is made up of a group of Pinnacle equipment owners. www.PINetwork.net

Located in Altamonte Springs, FL, ATSI was established for and by entrepreneurs in the Teleservices industry and is an international trade association.  The group focuses on voicemail services, telephone answering services, telemarketing services and other services designed to enhance communication services between businesses. www.atsi.org