DCH Lexus of Santa Barbara Wins Inaugural DealerRater® Consumer Satisfaction Award

SANTA BARBARA, Calif. - March 6, 2015 - PRLog -- DCH Lexus of Santa Barbara has been awarded a 2015 DealerRater (http://www.dealerrater.com/)® Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service.

Consumer Satisfaction Awards will be given annually to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as all U.S. used-car and Canadian (new and used) car dealerships that meet DealerRater’s Dealer of the Year criteria—receiving at least 25 annual reviews and maintaining an average PowerScore rating of 4.0 out of 5.0.

Dealers can increase their PowerScore ratings by getting more reviews, and improving consumer feedback on the dealership’s customer service, quality of work, friendliness, pricing and overall experience.

“We’d like to congratulate DCH Lexus of Santa Barbara and all of our Consumer Satisfaction Award winners,” said DealerRater CEO Gary Tucker. “DealerRater is where car shoppers learn from their peers regarding which dealers offer top-notch customer service, and now they can quickly identify that DCH Lexus of Santa Barbara as one of the best in the business.”

DCH Lexus of Santa Barbara has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting DCH Lexus of Santa Barbara’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.

“We are delighted to be recognized for our commitment to providing residents of the Central Coast with our own brand of professionalism – a mix of expertise, warmth, and integrity.” Said George Yazbek, Vice President and General Manager of DCH Lexus of Santa Barbara. “We love pleasantly surprising customers with what they can expect when they purchase, lease, or service their vehicles at our dealership.”

About DealerRater

DealerRater was founded in 2002 as the first car dealer review website worldwide. DealerRater is the world’s No. 1 online resource for anyone seeking trusted, third-party information on automobile dealerships. DealerRater features nearly 41,000 U.S. and Canadian car dealers, more than 1.7 million consumer reviews and a million-plus cars listed for sale. DealerRater attracts more than 12 million consumers every year to the site to search for car dealerships, read reviews, write their own descriptive reviews and find car deals – all for free.

DealerRater offers qualified car dealers a Certified Dealer Program (http://www.dealerrater.com/CDP/) as a reputation-building management tool to help them grow their online presence and achieve higher SEO rankings across the Web. Its national network of more than 5,400 dealers are members of the award-winning DealerRater Certified Dealer Program. DealerRater is proud to have earned the No. 137 position on the 2012 Inc. 500 list, an exclusive ranking of the fastest-growing private companies in the United States. DealerRater is well poised to continue its global expansion, accelerate product innovation and evaluate strategic acquisition opportunities with a recent equity investment from Great Hill Partners, a Boston-based private equity firm focused on growth companies. DealerRater was also recently awarded a Technology Leadership Award from Dealer Marketing Magazine and another “Top Rated” Reputation Management award in the sixth annual DrivingSales Dealer Satisfaction Awards (http://dealersatisfactionawards.com/). For more information, visit www.DealerRater.com or call 800-266-9455.

About Dealership

DCH Lexus of Santa Barbara opened its doors in March of 2012. As Santa Barbara's authorized Lexus sales and service center, DCH Lexus of Santa Barbara’s mission is to provide the drivers of Santa Barbara, CA and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles. From unparalleled customer service to world-class quality, DCH proudly practices the highest standards of professionalism to exceed customer expectations, offering expertise in selling and servicing the finest new and used Lexus cars ever built.