Zapporoo Releases the Blue Collar Connect App for Android 4.0 and Later

MIAMI - Oct. 6, 2015 - PRLog -- Available today, the app Blue Collar Connect enables service providers to manage damaging customer reviews for users of Android 4.0 and later. Ever think about how many resources there are for customers to air their grievances against service providers? Well there are a lot such as Yelp, Angie’s List, Pissed Consumer and Complaints.com to mention only a few. These sites, along with several apps, collect reviews of customer’s experiences with service providers and then are posted and preserved digitally – forever available at a touch. According to the apps developer Scott Root, “Currently, the Internet is consumer-friendly. All of the services offered are designed for consumers to rate service providers they've had experiences with. As such, service providers are continuously being put under a microscope and one bad review could easily spell disaster.”

This is why free Blue Collar Connect app was developed. Blue Collar Connect can be used by service providers to actively manage damaging customer reviews. The app lets service providers create and read reviews from other members about their experience with certain customers. Blue Collar Connect works by allowing its users to run both customer and company queries. Members can then create their own reviews of a customer which enables other users to able to access that information. “This information can be extremely useful,” says Root. “It can help determine which kind of relationship, if any, the company will have with that potential customer.” The need in the market for Blue Collar Connect is apparent when viewed in the light of a recent study by Cone Communications, which finds that 80% of consumers have changed their minds about a recommended purchase based solely on negative information they found online.

Of course, service providers can already respond to negative reviews about their businesses by simply going to one of the many consumer review sites and posting their own comments. However, Blue Collar Connect’s developers believe their app empowers businesses even farther by making it possible for businesses to quickly share information with each other about their experiences with certain customer – information such those who don’t payers, etc. They believe that service providers’ responses get lost on these sites and that consumer’ complaints are simply given more weight.

To get more details about Blue Collar Connect visit https://play.google.com/store/apps/details?id=com.zapporoo.bluecollar