Meridian IT Opens Global Support Center to Deliver Solid Customer Service

DEERFIELD, Ill. - Feb. 19, 2016 - PRLog -- Meridian IT, a Meridian Group International company and provider of IT solutions and services, today announced the opening of their Global Support Center as part of an overall strategy to enhance current service and technical support locally and worldwide.

“Providing superior customer service is a fundamental part of doing business today,” states Tim McDermott, Executive Vice President and General Manager. “Our clients will benefit from expert support teams able to react quickly and professionally protecting their assets before, during and/or after issues arise.”

Meridian IT has had operating units in the US, the UK, Australia, Singapore and India.  The Global Support Center provides a central point of visibility to provision the management, coordination and personalization of the technology support and services delivered to Meridian customers. From help desks and issue triage to system event monitoring and complete end-to-end infrastructure support delivery, Meridian’s support capabilities are expanding throughout the US and internationally to be available 24/7/365.

“Meridian IT operates in several different countries around the world, employing many IT experts knowledgeable in many different practices,” said Don Norkett, Senior Vice President, Managed Support & Cloud Services. “Having the ability to tap into a large pool of IT resources regardless of geography or time is powerful, a differentiator that few companies can offer their customers. Our Global Support Center brings together the right experts at the right time with the right tools to address our customer’s needs.”

To learn more about the Global Support Center, visit www.meridianitinc.com

About Meridian IT

Meridian IT architects full-service, forward thinking IT solutions that fast-track clients agendas and keep their businesses moving forward. We help clients optimize the strategic value of their IT investments through a wide portfolio of solutions & services, industry expertise and deployment options. Headquartered in the United States, Meridian IT can consult, design, implement, and support anywhere, anytime. Find out more at www.meridianitinc.com

About Meridian Group International

The companies of Meridian Group International ensure clients acquire technology in ways that best meets their requirements.  We architect, optimize and maintain system functions with high quality support to protect our client’s investments. Working with other Meridian companies, we are uniquely positioned to be a full life-cycle provider.  Since 1979, Meridian Group has experienced continuous profitability and worldwide growth through Meridian Leasing, Meridian IT UK, Meridian IT Inc., Concat AG, Meridian IT Australia, Meridian IT Singapore, and Meridian IT India. Discover more at www.onlinemeridian.com