TalkLocal Chatbot Launches on its Facebook Page

SAN FRANCISCO - Nov. 1, 2016 - PRLog -- TalkLocal, a home services marketplace and technology provider, just launched a chatbot on its Facebook Page to let people seamlessly connect to the right local pro. The news comes only weeks after TalkLocal announced a "Get Quote" button that businesses can add to their Facebook Pages as well.

"TalkLocal is all about powering real-time responses and connections no matter where people search", TalkLocal's co-founder Manpreet Singh explained, adding that TalkLocal will continue to enable phone based connections to "make it easy to get help across any technology or social media platform."

According to TalkLocal's data, 60% of phone calls go to voicemail while businesses can sometimes take hours or days before responding to social media inquiries.

When Facebook users need to speak to a plumber, painter, mechanic, or other local professional, they simply visit TalkLocal's Facebook Page and click Message or type @TalkLocal into the "To" line in Facebook Messenger, then shoot a quick note describing the problem. The chatbot will respond immediately to confirm their service details. Then, in seconds, TalkLocal filters through businesses to find a top-rated pro based on job preferences, social media interactions, reviews, location, and response patterns. TalkLocal even prioritizes the most beloved businesses among the user's Facebook network.

Each top-matching pro receives the job details over the phone and can either opt into a live conversation with the customer or pass the job on to the next available local pro. People typically speak to a live professional in about 90 seconds.

TalkLocal (http://www.talklocal.com) has raised $4 million in venture and Angel funds, served customers in 49 states, and delivered nearly 2.5 million calls to matching businesses to date. It offers millions of tasks in categories including roofing, accountants, and heating and cooling. Download the app for free from iOS, Google Play, or Amazon Echo.