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Follow on Google News | New Book Blows the Lid Off Auto Insurance ClaimsA new book, AUTO CLAIMS STEP BY STEP, explains technical insurance concepts in a simple manner and helps set a new standard for claims instruction.
By: Auto Claims Step by Step "What I did was design the book around my early experiences in auto casualty," said author Joseph E. Green. "I tried to translate some of the complex jargon of insurance contracts into plain language, with lots of examples." Green, who has worked as an insurance adjuster, supervisor, trainer, and private investigator, has been in the industry for almost two decades. Those years of experience have been distilled into chapters focusing on contracts, liability, customer service, and the settling of claims. In addition to information about the book, the author's website also includes many links to useful information scattered about the web, including statutory rules and licensure information. The site can be found at http://www.autoclaimstepbystep.wordpress.com. End
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