HoduSoft announced WebRTC phone in call center software for Small business

AHMEDABAD, India - May 12, 2020 - PRLog -- Hodusoft, one of the best voice over internet protocol (VoIP) solution providers, has announced HoduCC a call center software for small businesses. It has introduced the WebRTC phone in the call center software.

WebRTC is a Javascript made to establish communication functionality that may include phone calls, text chat as well as peer-to-peer file transfer directly in the web browsers like google chrome, firefox, Mozilla, and Opera.

HoduSoft has come up with call center software (https://hodusoft.com/contact-center-software/) with WebRTC phones that can work on any mobile devices without downloading web conferencing applications. It is a perfect solution for businesses with less space, usually having small cubicles for executives. WebRTC phones come with an advanced feature, which simply requires executives to log into their portals to use it.

Features of WebRTC phone in call center software for Small business

HoduSoft's WebRTC phone in call center software comes with assistive technology known as text-to-speech (TTS). It allows the user to understand by reading aloud a text.

Along with it, WebRTC allows global audio conferencing as well.mIt acts as a connectivity platform to easily integrate the CRM system via APIs in which application and data are exposed as API.

WebRTC also allows secure transfer of data both externally as well as internally. It helps in browser abstraction by reducing complexity and allows efficient designs and implementation in a complex software system.

Ensuring minimal customer wait time and fair workload distribution, HoduSoft's WebRTC phone intelligently manages call queues and many other functions, which makes it a perfect software for small businesses to work efficiently.

Benefits of WebRTC phone in call center software for Small business

Saves cost

One does not have to pay for hard phones anymore, as all needs of your business will be met by WebRTC phone.

Easy mode of communication

WebRTC phones can be used by agents as well as team leaders to communicate easily with clients and teammates.

Easy configuration

WebRTC phones can be easily integrated into the contact center software. This lets the agents to login into their CRM and receive or make calls directly from the CRM.


For more inquiries on HoduSoft's WebRTC phone call center software, get in touch with our experts at +1-707-708-4638 or email:sales@hoduosft.com, or have a look at our website https://hodusoft.com/contact-center-software/