HoduCC Features on GetApp's Category Leaders in Call Center

AHMEDABAD, India - Oct. 10, 2024 - PRLog -- HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC call center software has carved a spot in the list of GetApp's Category Leaders in Call Center.
GetApp is a free online service that empowers businesses to accelerate their growth by helping them choose the right software. Its Category Leaders represent the cream of the crop in various software categories, including contact center software solutions.
The maximum total score for Category Leaders rankings is 100 and it's based on five key criteria: functionality, ease of use, value for money, likelihood to recommend, and customer support. Each criterion is worth up to 20 points.
HoduCC call contact center software scored 79 points, which earned it the 14th position on the leaderboard.
HoduCC's call center software supports omni-channel communication and allows customers to communicate using various channels like phone, email, live chat, social media, and messaging apps.
It's equipped with advanced features such as API, auto-dialer, automated routing, automatic call distribution, automatic outbound dialer, CRM, call center management, call disposition, call routing, call scheduling, IVR, live chat, and more.
Speaking on the recognition, Kartik Khambhati, co-founder and chief business development officer said, "We are delighted to feature on the highly prestigious GetApp's Category Leaders in Call Center software. This recognition reinforces the belief our customers have in our software."
He added, "We are immensely grateful to our customers for their generous ratings and reviews and this recognition is a huge morale booster for us, which will encourage us to serve our customers in the best possible way and transform their experiences in the call center industry."
About GetApp Category Leader Awards:
The GetApp Category Leader Awards are prestigious recognitions presented annually by GetApp, a leading online resource for businesses exploring and evaluating software solutions. These awards aim to spotlight top-performing software products across various categories, ranging from customer relationship management (CRM) and project management to human resources and accounting software.
About HoduSoft:
HoduSoft is an India-headquartered unified communications software maker. Started in 2015, HoduSoft builds quality software products to help businesses achieve success with their communications tools. Today, HoduSoft is one of the leading communication solutions providers, offering world-class communication products at unmatched value for companies of all sizes. The latest Gartner Digital Markets report features HoduSoft's HoduCC contact and calls center software as a Category Leader and FrontRunner for call recording solutions.
About HoduCC:
HoduCC call center software is designed to help businesses resolve clients' issues and automate customer interactions through various communication channels, including voice or video calls, emails, SMS, chats, and social media platforms. For more information, please go through https://hodusoft.com/contact-center-software/

Contact:
Kartik Khambhati
Co-founder and Chief Business Development Officer
707-708-4638
www.hodusoft.com