Major Forex Bank Saves 99% Of Monitoring Effort By Deploying Advanced Apm And Unified Application Mon

A major foreign exchange bank in the APAC region wanted to Build a platform which would provide all in one advance monitoring and meaningful insights to identify the issues before its impact to customers.
 
Nov. 30, 2020 - PRLog -- QualityKiosk deployed Advance APM and Unified Application Monitoring systems to improve the application availability and reduce the potential revenue loss. Here's how ↓

CHALLENGES

HAZY APPLICATION LANDSCAPE
- No clear understanding on application landscape

LOW VISIBILITY
- Very less visibility in terms of application monitoring

MULTIPLE MONITORING TOOLS
- 6 desperate tools and silo monitoring

HIGH MTTI
- Very high mean time to identify issues

MULTIPLE INCIDENTS
- More than 16000 alerts per week

HIGH MTTR
- No proper monitoring causing high mean time to resolve issues

OUR KEY STRATEGIES

UNIFIED MONITORING
- Implemented Unified monitoring by providing unified dashboards and unified alerts

RECONFIGURATION OF MONITORING TOOLS
- We reset existing monitoring tools configuration

E2E APPLICATION MONITORING
- Improved application visibility by adding E2E application monitoring

CENTRALIZED REPOSITORY
- Created the centralized repository for all the monitoring parameters

OUTCOMES

- 99% reduction in monitoring tool alerts
- 57% point improvement in monitoring coverage
- Business critical transaction availability improved to 99.9%
- Mean time to resolve the issues came under 30 mins

Visit Us - https://bit.ly/3mp7R9j
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