How To Reverse The Damage Caused By Negative Reviews Of Your Business

WEST PALM BEACH, Fla. - Dec. 19, 2020 - PRLog -- Actionable Plus announces the giveaway of their Online Reputation Rescue info-pack to help affected small business owners re-establish the image they deserve online. Now that Covid-19 is forcing everyone to do their shopping online, many small businesses are waking up to find that they have a "tarnished" reputation online they knew nothing about.

Apparently, some review sites such as Yelp can list your business without informing you, and then allow anybody that wants to post a review on that listing about your business.

"For some brick-and-mortar businesses this is a rude awakening, "said Gary Clifton of Actionable Plus. "Just when they are gearing up to benefit from the Christmas and year's end shopping bonanza and hopefully pull their businesses from the brink  of a meltdown, some small businesses are finding that an undeserved bad reputation online may put a spanner in their works."

The publisher has put together 5 short reports to show business owners the best practices how to respond to negative reviews and complaints, how to avoid some common mistakes that small businesses make when responding to bad reviews and complaints that only escalates matters, what you can learn from reviews, both good and bad, that helps you get better at your business, how to avoid getting negatives reviews in the first place, and how to ethically get customers who enjoyed a positive experience from your business to leave you good reviews on your business listings.

"Small business owners don't realize how much damage negative reviews and complaints can do to them," said Gary. "There have been reports of businesses failing to get financing for expansion projects, in part because the loan officers googled their business and didn't like what they saw."

He added, "Some other times businesses failed to get new employees because of their bad reviews online."

The Online Reputation Rescue pack is a set of 5 short reports, including: "How To Respond To Negative Online Reviews Of Your Business", "Yelp Quick Setup Guide", "How To Discover Why Your Customers Buy From You", "Why Deliver Exceptional Customer Service ~ 3 Powerful Reasons For Employees", and "How To Get Terrific Online Reviews On Demand".

"In this giveaway we are giving small business owners pretty much everything they need to know to seize control of their online reputation and build the image they deserve," said Gary.

"Covid-19 has taught small businesses the overarching value of the online space. We are giving them the tools to do the job right where fool-proofing their reputation is concerned."

You can download the flagship report with all links inside to the others here:

https://www.aplusreport.com/how-to-respond-to-negative-online-reviews