Humley & Blue Prism Launch Digital HR Assistant to Transform Employee Experiences

NORTHAMPTON, U.K. - Nov. 2, 2021 - PRLog -- Humley and Blue Prism today announce the expansion of their capabilities in the front office with the launch of the Digital HR Assistant. An intelligent chat interface that delivers enhanced employee experiences through enabling 24/7 support and actionability.

The Digital HR Assistant combines the power of Humley's Innovative Conversational AI technology with Blue Prism's Digital Workers to enable employees and line managers to make requests, find documentation and retrieve and update information from within HRIS systems. Providing employees with instant access to all the information and processes they need, whenever and wherever they need it.

The Assistant transforms how employees interact with and find information within their HR systems, providing instantaneous responses and satisfaction. The solution also frees up HR Teams from high volumes of inbound queries and repetitive manual tasks. Through improving employee experiences with the Assistant, organisations can boost engagement and retention across their workforce.

On-Demand Support for Employees by Combining Conversational AI & Digital Workers
The Assistant can be deployed to multiple communication channels (web portals, mobile applications, voice, Instant messenger, and many more) to make it as easy as possible for employees to interact with, find information and perform tasks.

Utilising a combination of Machine Learning, Natural Language Processing, and knowledge bases, the Assistant can respond to 100s of common employee HR queries – delivering meaningful responses in seconds.

The solutions utilisation of Blue Prism's Digital Workers delivers actionability to employees and managers by providing them with the ability to perform tasks such as completing new starter forms, submitting, and approving holiday requests, and even updating personal information. The Assistant eliminates the need for forms, multiple contact points, and sources of information, significantly improving experiences, delivering time savings, and improving the accuracy of information.

Rapid Deployment & ROI
The Digital HR Assistant is simple to use, with all the common HR experiences ready to deploy. There is no need for coding or technical knowledge to set up or maintain the Assistant, enabling rapid deployment and freeing up resources.

A customer's choice of HRIS system can quickly be integrated with the solution using Digital Workers to support the secure push and pull of information. This means organisations can start delivering amazing employee experiences and efficiencies to their HR processes within hours not weeks.

To celebrate the launch of the Digital HR Assistant, Humley is offering a 1-month free trial. The trial comes with all the features organisations need to start transforming their employee experiences, as well as BI Dashboards and reports to track engagement.