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Follow on Google News | Martello Announces Global Partnership with Orange Business Services for Vantage DXGlobal Service Provider, integrator and Microsoft partner chooses Vantage DX to offer its enterprise customers an enhanced level of service on Microsoft Teams.
By: Martello Technologies Orange Business Services is the first Microsoft 365 Direct Routing and Operator Connect partner in the world to add Vantage DX to its client offering. Microsoft 365 Operator Connect partners provide deeper integration into the Microsoft Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management, and reporting APIs. This provides customers with a simplified and higher-quality calling experience that complements Microsoft offerings. Microsoft Teams Phone System has 80 million monthly active users, according to Microsoft. "Martello's Vantage DX provides the solution to a key visibility gap in the delivery of Microsoft Teams Phone services," said Richard Heaps, Global Product Management lead for Unified Communication as a Service for Orange Business Services. "Until the introduction of Vantage DX, there was no superior solution on the market which could tell us exactly where there were performance problems impacting Teams calling or meetings. Vantage DX can identify whether these issues are related to the ISP, the SIP trunk provider or the session border controller (SBC), which makes our service delivery more proactive, efficient and competitive." Martello and Orange Business Services have already built a robust pipeline of potential global enterprise customers of Microsoft 365 and Teams. With several customer trials of VDX underway, Martello has provided Orange a consistent and scalable go-to-market plan that will enable quick adoption of the VDX solution. Vantage DX (https://urldefense.proofpoint.com/ Learn more about Vantage DX for Microsoft Teams Telephony and PSTN Connectivity (https://urldefense.proofpoint.com/ End
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