Green Terp Launches GT-iTech to Provide Hands-on Technical Support for Zoom Interpretatation

SINGAPORE - July 18, 2022 - PRLog -- Green Terp, a SaaS provider in the space of multi-lingual meeting and event technologies, is excited to announce the launch of GT iTech, an innovative solution of remote technical support for Zoom Interpretation.

This can be extended to all event platforms, including some RSI platforms where no proper or immediate technical support can be provided when interpreters incur accidental mis-operations on the platforms.

GT iTech – FULL SUPPORT FOR ZOOM INTERPRETATION

Zoom Interpretation has been undoubtedly the most popular platform for holding multi-lingual online meetings. However, the biggest issue for technicians on Zoom meetings with interpretation functionality is the lack of visibility, as well as the ability to provide immediate and efficient support to simultaneous interpreters.

Technician can only do so much as to monitor interpreters and prompt them for rectifications through text or calls.

Interpreters, who are focused on interpretation, will not have enough "bandwidth" to check messages or answer calls, due to cognitive overload while interpreting remotely.

It could be very frustrating for interpreters when they accidentally turn on/off their microphones or switch to a wrong language channel. The impact to the meeting without an immediate rectification can be disastrous, and to most clients or event professionals, intolerable. Unfortunately, this cannot be resolved within Zoom's built-in functions currently.

The design of GT iTech is to solve exactly this problem. Remote technicians are now able to work as if they were onsite with the interpreters, with the ability to instantly rectify any issues with interpreters' microphones and outgoing language channels discreetly.

GT iTech – REMOTE TECHNICIANS THAT CAN DO 'EVERYTHING'

On GT iTech, event technicians are able to remotely secure hybrid (or online) multi-lingual events and meetings on all virtual event platforms in the following ways:

1)     Visibility to all virtual booths on GT Booth on one interface

2)     Ensure that the interpreters are in the right language channels with the right microphone status, including on Zoom interpretation, with GT Booth

3)     Help interpreters get into the right outgoing language channels on GT Booth, especially during the relay interpretation process

4)     Proper microphone management for interpreters on GT Booth

5)     Immediately reassign interpreters to be active when the others are experiencing dropouts

6)     Chat messages to all booths, each booth, and each individual interpreter, respectively

Each of these above can be done instantly with just ONE click at GT iTech.

Join Green Terp to ensure that all multi-lingual meetings and events are free from technical difficulties. Sign up your interest at https://forms.gle/W6VsyGFKN1XszuCF8

https://www.gtmeeting.com