FREDERICTON, New Brunswick -
July 14, 2024 -
PRLog -- As soon as I heard the announcement that Telus Health was making their e-filing available to counsellors in June, I immediately signed up for the opportunity to take part in direct billing for psychotherapy/
counselling clients. After a month of waiting, I'm finally in their system… and I realized, it's still a confusing mess and there is a lack of information for professionals. There has been no official list that I can find of insurance companies accepting counsellors for e-filing, and my practice manager Noterro has yet to add counsellors to their list for integration. I've submitted a support ticket, and in the meantime, I must continue waiting for these things to be ironed out. Yet, as I try to communicate insurance coverage with potential clients I am scrambling to figure out what this means for the practical use of the service. Right now, the only way to check if an insurance provider is offering this service is to click individually on their predetermination and see if they provide access for counsellors. Annoying, and yet, I felt compelled to do so because this information is pertinent to the field.
For insurance companies that do not yet offer this service, I recommend emailing them and encouraging them to participate in direct billing. Adequate mental health care is something that should not be discouraged by insurers, and it is my hope that we will eventually see more coverage for the profession.
Go here to see the list of providers:
https://shaylynnraymond.com/canadian-insurance-companies-...