FraudLabs Pro Introduces Order Re-Authentication by Using SMS Verification

SARASOTA, Fla. - Nov. 18, 2024 - PRLog -- FraudLabs Pro, a leader in fraud detection solutions, has introduced an innovative feature enabling e-commerce merchants to re-authenticate orders through SMS verification. This new capability enhances security, reduces chargebacks, and builds customer trust.

Re-authenticating high-risk orders using SMS verification adds an additional layer of security. By sending a one-time passcode (OTP) to customers' mobile phones, merchants can confirm their identities and safeguard transactions from unauthorized attempts.

Key Benefits of SMS Verification

Enhanced Security

SMS verification prevents fraudsters with stolen login credentials or credit card details from completing transactions without access to the customer's phone number.

Increased Customer Trust

Customers tend to trust more in a brand when they see it taking proactive measures to secure their transactions.

Minimized Chargebacks

SMS verification helps businesses to prevent fraudulent transactions, reducing costly chargebacks and maintaining good standing with payment processors.

Merchants can easily access this new feature in the FraudLabs Pro Merchant Area. From the Transaction Details page, simply click the SMS icon next to the customer's phone number and send an OTP link for authentication.

The Order Re-Authentication by SMS feature is now available for FraudLabs Pro merchants on paid plans. If you are on free plan, just upgrade your plan at https://www.fraudlabspro.com/pricing. For more information, please visit https://www.fraudlabspro.com/resources/tutorials/how-to-re-authenticate-order-using-sms-verification/.