FLS - Fast Lean Smart Extends Footprint into Healthcare with HealthNet Homecare

READING, U.K. - Nov. 19, 2024 - PRLog -- Field service scheduling and route planning specialist FLS – FAST LEAN SMART is pleased to announce its latest customer. HealthNet Homecare provides medications and nursing services to patients in their own home in partnership with NHS Trusts and pharmaceutical companies.

HealthNet Homecare work with over 160,000 patients throughout the UK and, depending on the conditions to be treated, in-home nursing services are required to administer medications or care. New and expanding contracts have led to doubling the number of nurses over the past 12 months and this growth looks set to continue.

This additional workload highlighted how the current software solution to coordinate visits remained undeniably manual and time consuming. It was challenging to agree suitable appointments with patients and to produce efficient routes for the nurses. The company decided to evaluate how a new technology could remove these pressures.

HealthNet Homecare chose FLS VISITOUR to improve the productivity of appointment booking and resource planning: Scheduling the best nurse for each home visit with the appropriate qualifications/skills and ensuring other objectives are met with a quick response, including efficient same day visits when required. The FLS VISITOUR solution will provide optimised appointment choices within seconds and also support patient self-service appointment booking in future.

Sean Hickey, Chief Technology Officer for HealthNet Homecare commented "Scheduling patient appointments with the right resources with the right skills at the right time is a key function for HealthNet Homecare. Our investment in FLS VISITOUR is an important enabler to continue our growth path with the provision of increasingly efficient and reliable services. We have needed to expand our nursing team rapidly and with the shortage of nursing staff available to employ it is more important than ever to make the best use of their time."

The solution will be integrated with the company's Microsoft Dynamics 365 Field Service CRM and Mobile solution.

Sean Hickey continued "FLS technology is proven across a number of industries including healthcare and in use with Dynamics 365. We have felt a high level of confidence in the FLS team throughout the selection process and the ongoing partnership they offer their customers."

Jeremy Squire, UK Managing Director at FLS commented, "FLS is delighted to have been selected for HealthNet Homecare's critical project, and to stand together at the beginning of this transformation for clinicans and their patients. We look forward to seeing the world-class results that FLS VISITOUR and the PowerOpt algorithm will produce for heightened productivity and in-day efficiency."

For more about FLS, visit: https://www.fastleansmart.com/en