Bigpond Unable to Receive Hotmail Emails

BRISBANE, Australia - Jan. 30, 2025 - PRLog -- There may be other reasons why Hotmail emails are not being received by your Bigpond account, such as spam filtering, email settings, or Microsoft servers blocking it.

To begin, please log on to Bigpond Webmail at webmail.telstra.com and locate the Spam or Junk folders. If the emails are present, right-click them and select Not Spam to ensure you receive future messages in your inbox.

Then, check whether the following settings are correct in your email client:

●      IMAP Server: imap.telstra.com (Port 993 with SSL)

●      SMTP Server: smtp.telstra.com (Port 465 with SSL)

If you are sending messages to Bigpond using Hotmail, make sure that your email is not filtered by the Telstra mail filter. It would also be useful to send emails from other Hotmail accounts to see if the problem persists.

Moreover, verify whether Telstra is experiencing problems with their email servers that may be preventing emails from going through. You can check their Service Status page for any updates on the issue. If the problem continues, consider reaching out to Telstra or Microsoft Support for assistance.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-unable-...