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 | By ApexCX ApexCX is a comprehensive, full life-cycle CX support services company, making B2C businesses stand above competition with decades of experience, latest tech, and human-centered CX.
| By Radish Systems Omnichannel Solution Adds Visually Enhanced AI Interactions to Phone Calls
| By 10 Plus Brand Inc The merger of these two exceptional firms creates a new CX consulting leader. The merged firm will continue to offer highly specialized boutique services in CX consulting, managed services, and outsourcing advisory.
| By Consilium Software Inc. Consilium Software, a world-leading provider of customer engagement solutions, today announced the release of a newer version of its globally acclaimed next-generation video collaboration platform, UniVCX™.
| By Consilium Software Inc. New version of Consilium UniCampaign strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation, and advanced list and campaign management
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