Palo Alto Latest News (California, United States)

Call center fraud is a big problem that can cause financial, reputational and operational damage. Anomaly detection systems play an important role preventing fraud by identifying unusual activities in real-time and enabling proactive measures.

Detect, prevent & mitigate insider threats with Dataplatr & Google Cloud. Proactive security framework for real-time monitoring & automated risk response.

Automate real-time data synchronization across systems, ensuring accurate decision-making and operational efficiency.

Lower call abandonment rates with Dataplatr's AI-powered predictive analytics. Identify high-risk calls, predict customer drop-off & optimize agent workflows

Maximize Snowflake's potential with Dataplatr. Optimize storage, reduce costs, and boost performance with automated lifecycle management and expert guidance.

Reduce storage costs & improve query performance with Dataplatr & Snowflake. Advanced compression & tiered storage for optimized data management.

Unlock actionable insights with Dataplatr's call center analytics. Unify data, analyze sentiment & optimize performance

Identify and resolve customer-related bottlenecks in your call centre with Dataplatr's analytics solutions. Improve service, reduce wait times.

Streamline ETL workflows with Dataplatr, a Google Cloud Premier Partner, and Dataflow for scalable, real-time data transformations and analytics.

Contact centers are changing fast, but with change comes new technology-related bottlenecks. Challenges like misalignment, multichannel data latency, and compliance complexity hold back efficiency.

Data fragmentation is the biggest obstacle to getting the most out of analytics. Disconnected systems and siloed data means you can't see the whole picture of your business. This hinders decision making and innovation and adaptation.

Big data provides a huge opportunity for businesses to get insights and make informed decisions. decisions. But managing and analyzing massive amounts of data is a challenge for many companies.

Call centers play a vital role in handling the customer queries and enable organizations to provide efficient service, but process related bottlenecks lead to inefficiency in call center operations.

Real-time insights play an important role in decision-making in fast-changing business environments. Organizations need access to real-time data to respond to rapidly changing market conditions.

Agent-related inefficiencies can lead to bottlenecks in call center operations and result in inefficiency leading to customer dissatisfaction.

Data integrity plays a crucial role in keeping the data complete, accurate, secure and structured to ensure that data remains consistent and trustworthy.

In today's competitive and customer centric environment, creating an enhanced customer experience is a top priority for companies. However, since CRM systems and contact center analytics operate separately, important customer information cannot survive.

The need for secure data by organizations does not stop with protecting data from security threats and cyberattacks; businesses require secure data to get insights into data for making the right decisions that fuel growth and foster trust in...

Businesses today have become more customer-centric, as it is essential for organizations to be relevant and successful in the competitive business environment.

Data in the modern business environment plays a vital role in making decisions that can define the success of the organization.

Dataplatr & Snowflake partner to build robust data governance frameworks, ensuring data security, compliance & quality.

Data security and compliance are of paramount importance to any modern business organization in today's digital landscape.

Real time analytics are crucial for call centres to remain competitive which can help them to provide better services for the customers.

al time analytics are inherent for organisations to get real time insight into what's happening that allows them to respond in a faster manner and take decisions accordingly which can prove to be critical to the success of the organisation.

Business in today's competitive landscape need to take right decisions powered by data to be competitive and successful, which emphasizes the need for data driven applications for decision making.

Businesses that have the capability to adapt to the market changes and customer needs are the ones which can sustain the rapidly changing business environment. Organizations need to digitally transform themselves to achieve the above.

A thoughtful gift to inspire, motivate, and empower writers to overcome procrastination and finally complete their book

The National Minority Health Association (NMHA), a leader in advancing health equity, and Cell-Ed, an award-winning mobile-first micro-learning company, are pleased to announce a collaborative webinar titled "Empowering Caregivers: Training and Success...

Today, Cell-Ed, a mobile-first micro-learning leader, and the National Minority Health Association (NMHA), a prominent thought leader in health equity, announced a strategic collaboration aimed at advancing caregiving and other critical initiatives that..

Kamala Harris and other Celebrities on How They Age Gracefully

The California Arbitration (CalArb) Board of Directors has announced Executive Committee and Board of Director appointments for 2024/25 term.