1-800 We Answer Call Center Asserts Non-Offshoring Certification

April 2, 2010 - PRLog -- 1-800 We Answer, Inc has achieved certification as a 100% domestic services provider through The Foundation for Transparency in Offshoring. This certification helps promote the various efforts of many United States call center companies to promote their businesses while creating jobs for US agents.

Companies desiring the different levels of certification that the FTO provides must self-disclose their operations to the Foundation, including all of their outsourcing and offshoring subcontracting activity.  A “No Offshoring” certification signifies that clients can find reliable US- based call center services and realized savings through outsourcing their projects to a certified provider.

Robert Porter, President and CEO commented, “In developing our call center division, we’re gaining more clients asking us to help take orders and share information about their unique products and services. Our call center services include inbound customer feedback surveys. The feedback data that we collect on behalf of our clients is just as valuable as the contact information that we key into our systems. Customer opinions get fed to Research and Development specialists within our clients’ companies. By keeping all of our work in-house, we can help our clients rest assured that their most valuable ideas are safe and protected by applicable US laws and intellectual property regulations.”

1-800 We Answer, Inc. http://www.weanswer.com only employs on-site call center agents, working at various sites in New York City, the Philadelphia Metro region, and in the company’s Jacksonville and Miami, Florida locations. The company’s inbound telephone call center services operate 24 hours a day, 365 days each year.

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1-800-We Answer Answering Service provides telephone answering service, call center, voicemail, telemarketing, mail receiving, virtual office services, phone systems installations ,and pager services to businesses and individuals.