1-800 We Answer Answering Service acquires Intouch Call Center of Baton Rouge, LA

Aug. 18, 2010 - PRLog -- New York, NY 1-800 We Answer, Inc. has purchased Intouch Call Center, a Baton Rouge, Louisiana based telecommunications company. By purchasing Intouch Call Center, 1-800 We Answer continues to expand its physical presence as telecommunications support provider for businesses in the Gulf Region, and adds to its capacity to serve the entire United States.
Intouch is a 24hour call center that only uses United States based agents working on-site. Using innovative call center software, Intouch specializes in customizing each account to for each client’s needs.

Intouch Call Center currently provides clients with a full range of call center services that complement 1-800 We Answer’s product range. The company offers answering service and dispatch, appointment scheduling and appointment confirmation services. Additional CRM services including a full range of customer service, order taking, sales , help desk, dealer locate and referral services have provided support for businesses both in the region and nationwide. Intouch offers comprehensive event and seminar registration services and is known for its professional medical answering service presence within the region. Voicemail services can be combined with call center support to create a complete virtual receptionist solution for any business or professional office.

1-800 We Answer will absorb Intouch’s call center technology and client base into its nationwide network of inbound and outbound call center locations. The Company’s expanding nationwide network provides its clients with high-quality call center support that includes order taking, RSVP and hotline services, catalogue and web product fulfillment and ad response services. 1-800 We Answer also offers an array of other services including voicemail and fax send-and-receive services. 1-800 We Answer’s growing outbound services include telemarketing and telephone-based market research and opinion polling services. 1-800 We Answer aims to provide innovative call center services and support to United States and worldwide customers in every industry. This expansion into Louisiana will position 1-800 We Answer to provide telephone answering services in industry and education throughout the region.

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1-800-We Answer Answering Service provides telephone answering service, call center, voicemail, telemarketing, mail receiving, virtual office services, phone systems installations ,and pager services to businesses and individuals.