Sustained Commitment to Delivering Value Ushers In Era of Positive Changes for K.Tek Systems Clients

May 27, 2011 - PRLog -- CLEARWATER, Fla. – K.Tek Systems Inc. was established in 1993 & flourished in a booming economy providing web service solutions to a variety of industries for well over a decade.  Like most companies, K.Tek Systems has not been immune to the effects of a staggering recession & slowed economy these past few years, yet has managed to maintain a 98% client retention rate & a 40% average gross revenue growth rate. Since K.Tek Systems has continued to prosper despite the economic downturn, one may wonder what prompted the company to make variations to their refined processes. After all, many businesses follow the old adage, “if it ain’t broke, don’t fix it.”

Rather than view the downturn as a detriment to the success of their company, CEO Kimberly During viewed this as an opportunity to make remarkable improvements to the entire business by investing in key personnel as the foundation of its growth strategy with focused intercompany departments, without sacrificing established critical success parameters for long-term success which included using business intelligence to comprehend the value of existing information. K.Tek Systems began to look introspectively at their organization & realized that the same tactics they employ of strategic forward-thinking is what will provide them with a planned Return on Investment (ROI) for years to come. Change is often perceived to be associated with high risk; however K.Tek’s implementation of key strategic change to develop diverse core competencies within the company’s staff has only strengthened their foundation for growth & continued client commitment.

Upon consideration of the status of her technology business, Kimberly noted, “It’s an exciting time at K.Tek Systems. Many wonderful new strategic areas of focus coupled with a suite of new technology offerings are on the horizon for us & our clients. We have conceptualized improvements based upon the principles that the business was founded upon eighteen years ago to deliver more value to our clientele.” This consideration led her to implement a critical strategic decision to reinvest in the K.Tek team beginning with the hiring of Jim McGauley as Chief Operating Officer for K.Tek Systems. In addition to his duties to managing the daily operations of K.Tek, Jim’s focus has been on leveraging the strengths of the company’s core competencies to develop new team & departmental initiatives to drive growth, create operational efficiencies ensuring quality & excellence, & to continue to add value to K.Tek’s relationships with existing clients. His proven track record for achieving success for clients at previous positions is a business strength that compels Jim to exhibit integrity & leadership as K.Tek’s Chief Operating Officer. Jim understands the value of time & money & it is his integrity that sets him apart from others in the business consulting & technology provider world. His first duty is to K.Tek’s clients by building, managing, & creating exemplary service delivery systems that immensely benefit K.Tek’s clients & position them for success. While his responsibilities lie in maintaining production schedules & institutionalizing processes, his primary duty is to always ensure client satisfaction.

The addition of Marketing Manager Aparna Tutak, a University of Florida alumna, has brought extensive experience in creative marketing strategies & social media marketing initiatives to K.Tek Systems as well, however her experience in the technology & business consulting field positions her as a savvy asset, relatable to the needs of K.Tek’s clientele. While there are new faces at K.Tek Systems, CEO Kimberly During assuredly noted, “The same people you’ve come to rely upon & trust are still key personnel that are devoted to providing your organization with cutting edge, web-based technology solutions.”

During the late 1990s, K.Tek Systems experienced rapid growth & significantly increased the total amount of their clients as well as exp&ed the variety of industries it serviced. This time period allowed the company to determine which vertical markets their expertise best served & led them to shift their focus to horizontal growth, allowing K.Tek Systems to hone their skills & develop further web-based technology solutions to meet their clients’ mounting needs, rather than solely cultivate growth vertically by increasing their total number of clients.  The identification of the need for business consultants with technical expertise in the marketplace positioned K.Tek to grow internally to deliver client value.  

K.Tek’s success is attributed to one main factor – consistency. They have maintained a consistent business model for the delivery of their services by executing business strategies which delivers value, quality service & commitment to their clients’ success. Mrs. During’s philosophy of strategically positioning her company primarily as business consultants & technology solution providers second is what has helped them thrive despite a fluctuating economic climate. A focus on implementing conscientious technology recommendations based upon sound business principles to meet the individualized needs of their clients has sustained long-term growth for the company & will continue to embody the leadership & vision Kimberly During embarked upon in 1993.

K.Tek Systems has recently launched their online presence on social media outlets including Facebook, LinkedIn, Flickr, Twitter & Plaxo to interact with clients in an informal atmosphere while providing educational information on industry news, featured services, philanthropic endeavors, as well as fun happenings around their corporate headquarters. Utilizing the social media platform not only affords K.Tek Systems the opportunity to communicate with existing clients but additionally showcases the power of web-based technology to the business community as a data-sharing hub to exchange ideas & tips. Amongst the company’s many principles, K.Tek Systems firmly believes in the power of an educated client. Sharing the wealth of their collective expertise has aided to increase clients’ business-meets-technology acumen as well as exp& their knowledge-base about revolutionary technologies impacting vertical markets.

The next several months appear promising for K.Tek Systems as they currently are in the midst of planning further ways to disseminate relevant & educational information on a wide variety of technology topics to the community & encourage interaction with their staff. K.Tek Systems has plans for the creation of a monthly newsletter full of economic & market related web technology education & the development of a K.Tek Systems Blog, to propel their efforts to parlay their business intelligence. Best-selling author David Thomson has noted that, “Leaders of exponential growth companies utilize a systematic approach to problem solving.” In their commitment to their clients, K.Tek Systems has utilized such an approach & the information they have learned from their clients over the years to help transform & significantly improve their business, thereby increasing the awareness of the services offered to also improve the effectiveness & productivity of businesses in various industries.

About K.Tek Systems, Inc.
Founded in 1993, Clearwater, Florida based K.Tek Systems, is a leading global provider of full-service, Web based technology solutions including custom web design & development, hosting & Internet application development. Additionally, K.Tek offers strategic consulting, corporate Intranet & Extranet development, creative marketing services & database application integration, custom software/Mobile Smartphone application development, cloud computing & e-commerce solutions, as well as content management solutions. Serving hundreds of customers internationally, K.Tek Systems remains steadfast in its commitment to create meaningful relationships. For more information, visit http://www.ktek.com.

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K.Tek Systems Inc., is a leading global provider of full-service, Web based solutions including custom web design & development, hosting & Internet application management, e-commerce solutions & much more. For more information, visit http://www.ktek.com.