RMK Enhances Patient Relationships with Automated Payment Options

June 28, 2011 - PRLog -- RMK Holdings Inc. announced that its healthcare clients will reap multiple benefits with the addition of a fully integrated PCI DSS HIPAA compliant payment processing solution. In addition to RMK's existing convenient secure online payment portal, patients will also be able to store credit card information, set up payment plans, and review their payment history.

Providers who accept online patient payments and promote it as part of their practice are seeing patient adoption rates reach 20% in the first two months. States Ronald McLaughlin, CEO of RMK, "This causes significant improvements to process efficiencies and patient relationships in addition to a sustainable cash flow."

Practices offering online payment options will ease the minds of their patients with effective education and information. Establish proper expectations in all payment interactions with the patient. This includes the proper notification of the patient's financial responsibility, the terms, the timing, the notification and the next steps that will occur. Expectations communicated at the point of service or shortly before appointments from trained personnel will reduce the number of paper statements, cost of patient collections, and back office phone calls while increasing collection rates.

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About RMK: For nearly 30 years, RMK's robust solutions-based medical billing and revenue management services has assisted medical professionals to systematically refine processes to reduce overhead, decrease claim payment turn-around time, and increase revenue volume while ensuring clients positive patient relations. Powered by state-of-the-art web-based (SaaS) technology developed by physicians for physicians, RMK's suite of services also includes a stand alone or seamlessly integrated certified electronic health records (EHR) system to an existing environment. Visit RMK's website at http://www.RMK123.com for more information.