Kanoo Travel Inaugurates New Corporate Service Centre

Dec. 20, 2012 - PRLog -- Dubai, UAE: December 20, 2012 - As part of its expansion plans, Kanoo Travel recently opened its state-of-the-art, bespoke and world-class corporate services centre at The Kanoo Group building, Karama, Dubai held on December 17, 2012. Mishal Kanoo, Deputy Chairman of The Kanoo Group graced the opening of the new call centre. The inauguration was attended by senior Kanoo executives and partners from leading carriers and hospitality industries, with other key management representatives.

Sunil D'souza, Regional Travel Director of Kanoo Travel said, “As a market leader in the Gulf region, we have been constantly investing in our people, technology and as part of our expansion and growth strategies, we have invested heavily in the state-of-the-art contact centre. Our objective is to meet and exceed our consumer expectations.”

He added, “As our growth is propelling ahead with double digit trajectory, we needed to increase our capacity and at the same time we needed to upgrade our call centre capabilities to global standards so that we could lead ahead of the pack. This technological move will progress our growth tremendously in the coming years, keeping all our stake-holders happy and satisfied for the years to come.”

The new call centre is equipped with advance technology which meets international standards. It offers customers with comprehensive travel solutions under one roof. It comes with tremendous technical capabilities like round-the-clock service delivery mode with metrics to measure every element of business; array of management reports for clients to measure, maintain or regulate travel spends; carbon offset programmes for foot prints created by travelers/companies; and emergency services that looks at providing travelers safe exit in terms of any disaster - traveler tracking & disaster.

Kanoo Travel has been the pioneer of the Gulf’s travel industry since its inception in 1935 and boasts its largest portfolio of corporate clients in the region.  The opening of its new call centre is another example of its dedication towards its growing base of customers in the region.

About Kanoo Travel:
The Kanoo family's involvement in air travel goes back to 1937 when the company provided refueling facilities in Bahrain for Imperial Airways seaplanes on route to India and Australia. In 1947 Kanoo Travel became the first IATA agency in the Gulf and in 1997 they became the very first Travel Company in the Middle East to receive the ISO certification.
Today, Kanoo Travel is the largest travel company in the Middle East, with a team of travel specialists operating a network of over 170 offices in the region and through a global network of world-class travel partners. Kanoo Travel provides the most comprehensive and specialised services in the travel industry with unmatched quality awards and achievements that guarantees the highest level of customer satisfaction.

Kanoo Travel provides its services in five main specialised areas:
•   Kanoo Corporate - Business Travel Services
•   Kanoo Retail- Travel Services for the individual travelers.
•   Kanoo Holidays - For all type Leisure Travel
•   Kanoo Marine - Marine and Offshore Travel Services.
GSA's- General Sales Agents for international airlines.


For further information, please visit www.kanootravel.com
Mohamed Feroz Bahar
Assistant Marketing Manager
Kanoo Travel
Tel: +971 4 5072474
Email: feroz.bahar@kanoo.ae


PR Contact:
Nirmala Dsouza
OAK Consulting FZC
+97150734840
nimi@oakconsulting.biz