Hospitality Management Solutions, SenServe Limited Has the Right Solution for You

NEWCASTLE UPON TYNE, U.K. - Sept. 11, 2015 - PRLog -- SenServe Limited is a team of IT experts and professionals, dedicated to equip businesses with IT solutions and services. The skills and expertise of SenServe Limited vary as per your business requirements and scale. No matter how large or small your hospitality firm is, SenServe has the right solution for your business to keep on top of the list, in hospitality industry. Customer Relationship Management (CRM) system is typically an online database management system that is intelligently customised to fulfil the business requirements of hospitality industry and automate the daily workflows at your hotel.

Apart from assisting management staff for effective business, the CRM for hotels opens up new platforms for business marketing. Within a short time, you can send emails to your leads and clients with immediate call of action, and can see which offers and services are of the clients’ interest. In this way, you can plan more effective campaigns for marketing your business in future. The information and insights can be inspected to help understand the client interests and drive new business opportunities. Consequently, the communication between you and your clients is also improved, leading to greater business opportunities.

Built-in features like customer portal empower your customers with access to live information. Customers are also privileged to access the live portal and use it to communicate and share records and files with your clients, and let them view the status of their project. Customer Portal also opens doors for improved customer service. You can use an integrated calendar in SenServe’s CRM to organise your hotel’s routine activities. You can share calendars to reflect appointments for your employees, leads and other contacts. You can set up a reminder so that you don’t get extra involved in recurring activities. This will send you an email reminder before the commencement of the event. If you have weekly or monthly events set, you can set to repeat. With this you can then get constant reminders in the future as well.

http://www.senserve.com/crm-solution/

The CRM allows pulling some key data and information from current projects, jobs, contacts, suppliers and your business finances using powerful reporting module. The key performance indicators are always available for performance analysis and insights. Data and information can further be divided using various filters which can then be presented in the form of graphs and/or charts. SenServe’s CRM system for your hotel allows you to store and organise files and other important business data, using the document management system. All of your documents and files are securely stored in a cloud, which ensures access of all the data at any time, whenever required.

SenServe’s CRM for Hotels can be linked and integrated with leading email systems such as Gmail, Outlook, Calendar and Google Contacts, Microsoft Exchange, QuickBooks, leading telephone systems, and much more. Using this, you can log calls, make and receive phone calls, automatically log the inbound calls. The system is packed with detailed user level security and access control options that include organisational groups, administrators and team workers. You can empower your users with the level of access they need. In this way, the system security is ensured.

You can acquire CRM software for your hotel from SenServe Limited. They are always available to render their IT services and solutions to businesses. Contact them now and get benefited from a wide range of products and services, tailored for your hotel.