Keno Kozie Executives to Speak at ILTA>ON

CHICAGO - Aug. 18, 2020 - PRLog -- Keno Kozie Associates, Ltd., a leading provider of information technology design, service and support to law firms and legal departments, today announces company executives will be speaking on sessions during ILTA>ON, a virtual five-day conference taking place August 24-28, 2020.

Eli Nussbaum, managing director at Keno Kozie, will be speaking alongside Jason Baker, senior manager and applications architect, Legal Technology Solutions Group at Fish & Richardson P.C., on Tuesday, August 25, 2:30-3:15 CT. The session titled "Hands-on Practical Troubleshooting" is part of the Training/User Support Track. During this session attendees will get insight and advice on troubleshooting approaches and how to become a problem-solver and not just a solutions implementer.

Martin Catania, managing director at Keno Kozie, will be speaking alongside Chris Myatt, director, user services at Seyfarth Shaw LLP on Friday, August 28, 2:30-3:15 CT. The session is part of the #CreatingTheFutureTogether Track 2 and titled "The Future of Support Services." During this session, attendees will be able to collaborate and share the latest trends and developments for support desks. Discussions will include current topics such as the impact of the cloud, chatbots, 24/7 help desks, supporting mobile and remote workers, technical and soft skills team development and more.

"We look forward to speaking at this event and bringing education and networking to the industry during these unprecedented times," states Nussbaum. "Even though we can't all be together in person, having the opportunity to bring practical hands-on learning and insight to what we are seeing for the future of our industry is important. We look forward to joining top experts in our space and sharing our knowledge with the attendees."

ILTA>ON is a five-day virtual conference offering comprehensive peer-driven programs, educational content and virtual networking. It is taking the place of ILTACON, which is the annual conference put on by the organization. For more information on the event, visit www.iltaon.org.

About Keno Kozie Associates

Keno Kozie Associates, Ltd. has been providing information technology design, service and support to leading law firms and legal departments since 1988. Hundreds of firms have chosen Keno Kozie to provide IT consulting, systems integration, advanced application integration, 24/7 help desk support, training, managed services and security and risk management services. The company has received the National Law Journal's Hall of Fame award for multiple wins within the Best of Midwest surveys and the Best of Legal Times survey. The company maintains partnerships with leading software and hardware vendors to provide clients with optimal value and support. For more information visit kenokozie.com (http://www.kenokozie.com/).