The Petrova Experience Celebrates CXDay with Customer Experience Strategy Conference for Executives

BROOKLYN, N.Y. - July 24, 2024 - PRLog -- Customer experience firm The Petrova Experience announces CX Strategy Conference 2024: From Vision to Reality.  The half-day event will be held Tuesday, October 1, from 8:00 a.m. – noon, at the Oppenheimer Offices (Oppenheimer & Co. 666 Third Avenue, 13th Floor, New York, NY 10017).  The CX Strategy Conference features keynote speakers and panelists with experience at companies including Kate Spade New York, JetBlue, Pfizer, and Airbnb, among others.

The conference, for an executive audience, includes networking and actionable conversations around how to develop the case for executive investment in customer experience and the path to ROI.

The event includes a networking breakfast, keynote speeches, and panel discussions. Keynote topics include "Why Should CEOs Care about Customer Experience" and "How to Sustain Strong CX." A panel of technology leaders will talk about "Leveraging AI to Create Great Customer Experience." An executive-focused discussion, this technology conversation focuses on AI from the perspective of decision makers, not vendors.

Liliana Petrova, Founder and CEO of The Petrova Experience and host of the conference says, "[w]e are looking forward to our first in-person conference in our home city of New York." Of launching the conference on CXDay, celebrated annually on the first Tuesday in October to spotlight customer experience and CX professionals, Ms. Petrova says, "our CX Strategy Conference captures the spirit of CXDay because it brings together executives from across industries and areas of expertise around our shared goal of creating exceptional customer experiences that translate to stronger, more competitive businesses."

Ms. Petrova continues, "CXDay has always been a special day for our firm, and we are excited to continue our tradition of providing events and resources to empower executives through CX with our first in-person conference in New York."

Registration

Tickets are $195 with Early Bird discount until August 7, 2024.  Ticket information and event registration are available at https://bit.ly/3VLymc1.

About The Petrova Experience

The Petrova Experience is an international customer experience consulting firm that connects customer experience to ROI. Based in Brooklyn, New York, and founded by Liliana Petrova, The Petrova Experience designs and implements customer experiences that help businesses meet ever-increasing customer expectations and market challenges. The Petrova Experience is a Federally recognized Minority and Women-Owned Business (MWBE) and a recognized New York State and New Jersey MWBE.

Learn more about The Petrova Experience CX Strategy Conference: https://bit.ly/3VLymc1