Bigpond Account After Deleting Still Says Password Incorrect

BRISBANE, Australia - Oct. 1, 2024 - PRLog -- After deleting the Bigpond account, some users still report receiving a "password incorrect" response when trying to log in to Bigpond. This could be due to cached settings on your device. These issues are common when users assume that once they delete an email account from their email client, it has been removed from their device settings. To solve this issue, ensure that the account has been completely deleted from all devices and email clients it was set up on.

Check the email settings on your device to see if there is any trace of the Bigpond account. If the account still shows up, remove it fully and reboot your device. This will eliminate any information that has been cached and is causing the error message. If you were using an email client like Outlook, remove the account from the application as well.

If you were using a web-based email client, clear the browser cache as well. This step ensures that no old login is retained, which may elicit the incorrect password response. If this issue persists, contact Telstra support to check whether the account has been completely closed and there are no settings causing this problem.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-custome...