BigPond Troubleshooting Sending/Receiving Emails

MELBOURNE, Australia - Oct. 15, 2024 - PRLog -- If you're having trouble dispatching or receiving emails with your BigPond account, there are a number of things that will help troubleshoot the problem. First, check your active internet connections since email functionality is possible if the internet is active. Next, go to log into your BigPond email via Telstra webmail and check whether or not there are any issues with the account such as service suspensions for other reasons besides that of the user logon.

If you're connected through an email client then check whether the settings for the incoming and outgoing servers are properly set up. In the case of BigPond email, the IMAP server is imap.telstra.com Port 993 SSL, and the SMTP is smtp.telstra.com Ports 465 or 587 and SSL. Ensure that the complete email address log in information for a user account is well entered along with the password. The absence of these updates can also enhance the issue of connectivity where some software, devices, or programs are not up to date.

If you still face challenges, deactivating the firewall or antivirus settings may prove advantageous although these two can at times prevent any email from coming in or going out. Should these steps not resolve the issue, one might want to seek assistance from Telstra accounts help.

More Info: https://www.bigpondonlineservice.com/blog/unable-to-receive-emails-from-bigpond-account/