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April 2025
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By EmpoweredCX
AchieveUnite Becomes Title Sponsor of The Delighted Customers Podcast AchieveUnite, The Partnering Success Company and a leader in partner performance and business transformation, has announced its title sponsorship of The Delighted Customers Podcast.
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By Cyntexa Labs Pvt. Ltd.
Using innovations from Cyntexa and Salesforce Loyalty Management, Keells has been able to successfully roll out the new Keells' Nexus Loyalty Program.
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By TMJ Inc
TMJ Corporation (TMJ), a leading provider of contact center and back-office solutions and part of the Secom Group, is the sole Japanese company to be included in this evaluation, having been recognized for its strong track record and capabilities in...
By PhaseZero Technologies, Inc
Five new AI Agents empower each team to accomplish more and improve function-specific results
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By BorderlessCX™
BorderlessCX appoints industry veteran Gesner Filoso to its Board of Directors, reinforcing the company's commitment to strengthening its leadership team and accelerating growth.
By The Petrova Experience
Inaugural conference from New York-based consulting firm gathers leaders to build the business case for customer experience transformation.
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By Synthesis CX Consulting
Industry-leading esthetician and author emphasizes the importance of education and personal connection in esthetics.
By PhaseZero Technologies, Inc.
New GenAI solutions deliver targeted use cases that transform aftermarket business for industrial, automotive and heavy-duty manufacturers and distributors
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By ApexCX
ApexCX is a comprehensive, full life-cycle CX support services company, making B2C businesses stand above competition with decades of experience, latest tech, and human-centered CX.
By The Petrova Experience
Partner Program launched by veteran customer experience executive promises support for new hires.
By PHASEZERO TECHNOLOGIES INC
PhaseZero, a digital transformation and unified customer experience platform technology leader, announced today new generative AI solutions that improve everyday efficiency.
By Sparkling Logic, Inc.
Combining business rules and machine learning to deliver agile solutions for financial services and insurance firms in Japan
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By Agile World ® Incorporated
The Customer Agility Framework™ from Insight to Outcome, through the Customer (user), Business and Technical North Star's.
By Conexio
Conexio, a leading Customer Experience Management agency that works with top-tier global brands, today announces its participation in the upcoming Collision conference.
By 10 Plus Brand Inc
The merger of these two exceptional firms creates a new CX consulting leader. The merged firm will continue to offer highly specialized boutique services in CX consulting, managed services, and outsourcing advisory.
By PhaseZero Ventures
PhaseZero, a B2B and B2C digital commerce software provider for manufacturers, is excited to announce they've extended their relationship with Dana, a global leader in drivetrain and e-Propulsion systems.

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